FREQUENTLY ASKED QUESTIONS

DO YOU TAKE ORDERS BY PHONE?
Yes! Please call us at 323-747-8207 or fax 310-598-3957.

We would love to help you place your order over the phone!
 

CAN I VISIT THE STORE AND TRY THE ITEMS ON?
Yes! Come on by the boutique! We love meeting our customers and would love to help you shop! 


I FOUND AN ITEM I WOULD LIKE TO PURCHASE, BUT IT IS NOT AVAILABLE NOW.
Please contact us!
We might be able to accept your special order.
 

WHAT PAYMENT METHODS DO YOU ACCEPT?
Think Cosmopolitan accepts American Express, Discover, JCB, Mastercard, and Visa.


WHEN WILL MY ORDER SHIP?
Think Cosmopolitan ships Monday through Saturday excluding holidays, and all orders are shipped within 24 hours.


HOW CAN I TRACK MY ORDER?
After your order is placed and shipping is confirmed, we will email you tracking information.
 

DO YOU SHIP INTERNATIONALLY?
Yes, Think Cosmopolitan ships internationally.
At checkout you will be able to choose your desired shipping method, First Class International or Express.


IS THERE CUSTOM AND DUTIES?
All international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities.
We are not affiliated with customs in any way and unfortunately cannot predict the amount of duties and taxes charged. If you have questions regarding duties and taxes please contact your local customs office.
 

CAN I CANCEL OR CHANGE MY ORDER?
Yes, You can cancel or make changes to your order only before we process your order.
Please contact us immediately.


CAN I RETURN MY ITEM?
Yes, you may return your regular priced item. 
Items have to be in the original condition. (unworn, unwash, with original tags etc...)
Please contact us for the detail. 
 

FOR ADDITIONAL QUESTIONS OR INQUIRIES, PLEASE FEEL FREE TO CONTACT US!
WE ARE MORE THAN HAPPY TO HELP YOU AND WOULD LOVE TO HEAR FROM YOU!

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