WHAT'S MY ORDER STATUS?

Last Updated: July 27, 2025

You can check your order status by visiting the Order Lookup page on our website.

Simply enter your email address and order number, and you'll be able to see all of the details of your order, including tracking numbers if it has shipped.

Shipping Details

We ship orders worldwide from our warehouses. Shipping times vary by location:

  • USA/Canada: 3-7 business days
  • Japan: 2-5 business days
  • International: 7-21 business days

Shipping fees are calculated at checkout. We use reliable carriers and provide tracking for all orders. For franchises or property inquiries, shipping does not apply; contact us directly.

All revenue from our operations is reinvested to fund the Mars Project—developing human habitats on Mars by the late 2020s.

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